How do I buy/order a Comfysak?
You can order via email, phone, through one of our outlets or directly on this website using the following steps: Please visit our Buy Now page, select the Comfysak's of you're choice and click the add to cart button, then follow the prompts.
mobicred is a simple and convenient credit facility that allows customers to safely shop online at all participating retailers. It grants approved users access to an online revolving credit facility to purchase items online; the user pays 10% of the outstanding balance each month and gains access to any monies paid back into the account for purchases again. Click HERE for more info.
The Comfysak beanbag has a plush outer layer of Corduroy, Suede or Flokati Fur with a waterproof, patent protected static-neutralizing base (allowing temporary outdoor use) and a robust cotton inner to hold the foam. Both have strong zips, allowing the outer cover to be washed and foam to be added or removed from the inner. The Outdoor Comfysak beanbags are naturally covered entirely in waterproof canvas for permanent outdoor use, however please note that they still cannot be immersed in water etc.
The delivery of all Comfysak products can be expected within 1-3 weeks from order placement. Upon dispatching, a dispatch email containing your orders tracking number(s) will be immediately sent to you. From here delivery is a short breath away; but you can still track your orders delivery directly via the "tracking" page on this website.
It is filled with virgin Vitafoam, which is a secret combination of the memory and support variant foams. Our special foam not only delivers yielding comfort and plush support but excellent bounce-back and longevity far beyond ALL normal foams!
Our foam filling expands around your body to support you when you're relaxing and returns to its original shape when you get off. It generally has a 5-15 year life span depending on the 'out-of-normal' and intensity of its use. Thereafter it can simply be topped up with additional Vitafoam from our factory.
Does the Comfysak™ come with a warranty?
Yes, each Comfysak beanbag comes with a 3 Year Factory Warranty which covers all the stitching, material and zips, in addition each Comfysak beanbag is also treated with MasterGuard fabric protection, which comes with MasterGuards 3 Year Protection Warranty. As with all warranties they are applicable in the country of purchase and exclude: rough handling, out-of-normal use, sun fading, negligence, normal wear and tear and/or mishandling. Like a vehicle warranty we cover the replacement/repair costs.
All Comfysak beanbags (with the exception of Flokati Fur and the outdoor saks) are MasterGuarded. This means that they are protected by an insulating layer within the fabric against stains, spills etc.
For spills, we recommend drying/wiping of the spill area with a damp cloth as soon as possible to prevent 'caking the spill' resulting in a stain forming.
To remove stains, we recommend first removing the cover and using soda water and a hard cloth on the stained area. The outer cover can then be machine washed on a cold gentle cycle according to MasterGuard's instructions. Do not tumble dry. We do recommend that for the fabric’s longevity and to retain its plush feel, a hand soak and wash is preferable.
In a nutshell, there is literally a mattress inside each Comfysak beanbag or boontjiesak; making the Comfysak not only a Lap of Lounging Luxury but also a perfect solution for surprise sleep overs :)
BEDinside does not affect the Comfysak's heavenly comfort the slightest and is the latest patent protected Comfysak beanbag feature; included with all indoor Comfysak beanbags. See more info HERE
Why am I charged "taxes" on checkout?
Taxes or import duties are only charged on orders that need to be delivered outside of South Africa, we are legally required to charge these and pay them to the import authorities in the country the order is being delivered to; this means that there is only one payment needed and we sort out the rest :)
Taxes vary according to each individual country.
Can I get a discount if I buy more than one Comfysak™?
Depends, give us a call on (021) 823 7777 and chat with one of our managers. If you plan on ordering 10 or more Comfysak products, please contact us for bulk order discounting. Additionally, clients wanting their own branding need to contact us at the Cape Town Head Office.
What is your Returns and Refunds policy?
Please see here: https://www.comfysak.co.za/pages/refunds-returns-policy
What is your Terms of Service policy?
Please see here: https://www.comfysak.co.za/pages/terms-of-service
What payments do you accept?
We accept Debit and Credit cards, EFT, Mobicred, Laybay and Ukash. All online payments are processed via Payfast, i-Pay or Layby Cafe.
PayFast and i-Pay are payments processing services for South Africans and South African websites. They enable easy, secure and instant transfer of money between online buyers and sellers.
They allow buyers to purchase safely from online suppliers in a variety of ways. They process credit and debit cards (Visa and MasterCard), Instant EFT (bank transfers to any of SA's four biggest banks that get instantly verified), Mobicred and Ukash. All card payments are protected via 3D secure.